Visit our business website policies pages for full details:
- Our privacy policy,
- security policy,
- terms of trade ,
- our terms of use ,
- and additional live event terms below
Additional Live Event Terms
Live Event Payment Terms
Fees do not include travel or accommodation which you need to organise and pay for yourself. UK VAT receipts are available on request. Bookings will be taken on a first come, first served basis and will only become secure on receipt of the non-refundable deposit. If you choose to pay over a number of months, the booking will only become secure on receipt of the non-refundable initial payment which constitutes the administration fee for the recurring billing facility.
Live Event Cancellations
Cancellations must be received in writing 7 working days in advance of the course date. All fees already paid are forfeited thereafter. However, someone else could take your place or a new date can be agreed.
Live Event Refunds
Payment plan administration fees are not refundable. If you decide by the first coffee break on the first day of your training course that this course is not for you, we will gladly refund the remainder of the fees paid. Improvability reserve the right to cancel the course if less than the minimum have booked. In this case, all fees already paid will be refunded in full.
Live Event Recording
Live events are audio video recorded for the purpose of producing and publishing audio video products. The event description indicates if a recording is taking place at the event. Read the event recording notice for more information.
Live Event Pricing
All live UK event admission prices are quoted in Great British Pounds Sterling (GBP). UK VAT (sales tax) is charged according to the place of supply. Therefore live events hosted in the UK include VAT in the admission fees.
